The Leverage Software Platform can empower you to engage with your customers like never before. The integrated platform offers a wide array of features, including:
Community Wiki
A wiki allows community members to create, collaborate, and share knowledge simply by creating a set of "living documents" to which each community member may contribute.
Moderation Scanner
The moderation scanner enables community administrators to rapidly scan all user-contributed information in their community and identify inappropriate content. Upon discovery, administrators may quickly take a set of actions (from warning the individual to canceling their access) to ensure their community stays true to its proper purpose.
Personal User Profiles
 Every member of a Leverage Software community is given a personalized page with which they can provide profile
information, their photo, a personal description, and their interests. Each member is also given a personal portfolio where they may upload images, documents, videos, or any other type of information.
Visual Targeted Matchmaking
 The system suggests relevant matches for each individual via both the
web and email (based on both profile and intentions). People can
also search for people interactively, through the innovative AJAX-based
PeopleMap, or by specific attribute. Leverage Software’s matching is
two-way, taking into account mutual interests, relevant areas of
expertise, and common profile attributes.
Community Chat
 Community members may connect with one another in real-time, through
the Community Chat feature. The integrated AJAX-based chat system
requires no downloads or plug-ins of any kind. Community administrators may easily create new chat rooms, as well as track the activity of their community chats to see which topics are most interesting to their community.
Integrated Opinion Polls
What's on your members' minds? Community administrators may solicit and understand the opinions and
ideas of their community members by creating and delivering opinion
polls. Multiple polls may be activated at any time, and all data is
summarized in real-time. At the community owner's discretion, the results of polls may be shared with the community at-large.
Private Messaging
Each community member can communicate privately and directly with any other member of
the community. Every member in the system is given a private in-box
where they may store all private discussions.
Blogs
Blogs provide community members with a personal information-sharing space,
in which they may post ideas and opinions to a personal online journal. Other
community members may provide comments upon each blog post, providing
community members with a space to create an open dialog.
QuickConnect Cards
 By copying and pasting a snippet of code into a signature file, a blog,
or any other external-facing digital medium, a community member can
display a dynamic profile “card” which invites others to join the
community. This feature empowers your users to help you drive
awareness and adoption of your community.
Multimedia File Sharing
 Every user in the Leverage system has the ability to post content of
any format (video, music, documents, etc.) to their personal profile
page or post files to any group of which they are a part. All files may
be rated and commented upon by the community.
Customized Notifications
Members can choose to be notified by email when matching people join
the system. Members can also receive email or subscribe to RSS
feeds for any group discussion.
Integrated Keyword Search
The Leverage platform supports keyword searching across content (files
names and descriptions) and people in the system. Through one common
search, members may find all of the following—relevant people, groups,
forum posts, documents, media files, and meetings.
Presence
As people navigate through the community, the system indicates when
another community member is online at that time.
Discussion Forums
The Leverage Community Platform includes a complete discussion forum
system which allows users to post, reply, search, and rate  messages. In
addition, all discussions may be subscribed to via email or RSS.
Groups Functionality
Administrators or users can set up groups around which people can post
files, engage in discussions and set up group meetings.
Integrated Calendar Management
All members of a Leverage Software community are given a personal calendar with which they can schedule meetings with other community members. In addition, a community administrator may
import a master calendar into the system to either alert their members to upcoming events, or to offer structured networking to their members. Each member may print their meeting agenda, or export their meetings to Outlook at any time.
File and Discussion Rating System
All community members may utilize the integrated rating and comment system, which enables members to provide feedback on discussion posts and files.
Integrated Invitation Management
All community administrators may easily send invitations to their community by uploading a file listing the intended recipients. Administrators may optionally include additional information about each individual so that their profiles may be pre-populated when they join the community.
User Roles Management
Administrators can customize each role they wish to display within the system. Configurable rights provide fine-tuning so that group participation, meeting scheduling, and other communication activities may be defined by role.
Targeted Sponsorship / Advertising engine
Administrators may create ad units that are featured throughout the site and can include any message (combination of image, text and link). These ad units may be used to feature anything from advertiser content, sponsor messaging, cross-selling messages, or featured groups within the community. Advertising units can be broadcast throughout the site for all users to see, or they may be displayed to only subsets of the community based upon keywords within a members’ profile.
Community Email Marketing
Administrators can send email communications to the community – either to members within the community or to those who have not yet registered. All messaging may be tailored by the administrator.
Community Activity Reporting
 Reporting includes an aggregated overview of most profile questions, as configured by the client (including the delta between profile and interests.) Reports provide information on customer demographics, activity, and help identify areas of need within a community. Information may be exported, or interactive search tools may be used to enable exploration and insight.
Open API and Widget Toolkit
 Leverage Software is committed to open standards so that customers may refine, extend, and integrate their community as they see fit. Through an integrated suite of web service APIs, RSS feeds, and an innovative widget toolkit, customers can engage and captivate their customer base like never before. More information is available through our Leverage Labs website. |
